Accessing Account Information

Access transaction details, manage accounts, handle chargebacks, check fees and more with dota2直播手机版’ merchant portal, Merchant Direct.


Why use Merchant Direct?

•  Access daily or monthly transaction reports

• View deposits, purchases, refunds and chargebacks

• Request a service or chat through secure message centre

• Download transaction information into spreadsheets and accounting tools for
   forecasting and analysis

• Add additional users and manage account settings

• Available 24/7

Merchant Direct FAQs

    1. On the Sign In screen, click Forgot User ID or Password
    2. Fill in the details and click Submit . (Note: You will need to create a temporary password.)
    3. You will receive a password reset email with instructions to create a new password. The link is valid for 24 hours.
    4. Once you receive the password reset email, click the link, fill in the details and click Submit .
    5. Review and accept the Terms of Service, fill in the details and click Submit .
    1. Sign into your Merchant Direct account
    2. Click Update Profile
    3. Click Change Password at the top right of the page
    4. Fill in details and click Submit